Veteran’s Benefits Processing – Student Financials

Whether by “waving” our flags or by “waiving” our tuition, higher education proudly supports our military veteran students.  However, current federal regulations make it difficult to offer quality customer service to this student population.

I imagine colleges view their veterans’ processing as the proverbial “square peg/round hole” dilemma: how to do you fit very specific, but ever changing, federal regulations that define your business processes into the confines of a (mostly) “vanilla” student information system, while still adhering to your own governing body’s policies and audit requirements?  Read more