Business Intelligence Readiness Assessment

Consider that average office of the Chief Financial Officer is challenged with:

  • Business Intelligence (BI) solutions that are separate and uncoordinated
  • Supporting varying Key Performance Indicators (KPI), business drivers, and calculations across operational and clinical systems
  • Dealing with disjointed “systems of record” reports for the various business and services lines

CFOs’ goal is to “move the needle” on all business metrics. The question they continue to ask is “how do we get to a data empowered Enterprise Business Intelligence Program” that:

  • Provides an enterprise BI function that supports
    • People, process, governance, and technology
    • Collaboration across the Medical Operations, Finance, and IT
  • Delivers a data governance discipline that builds data trust
  • Enables electronic dashboards that publish all operational and clinical outcome metrics.

Where do you start?

First consider an assessment of the health system’s Business Outcome and sources of the Data. Next build a strategic BI plan that starts with Healthcare Data Use, builds upon Data Readiness via an honest assessment of the technologies (tools) in use today, then conduct a Pilot or Proof of concept.

BI_Readiness-1

  • Clarify business needs as outcomes with target metrics
  • Build target state and scope to fulfill BI Data uses
  • Define milestones for tangible business outcome
  • Implement a BI strategy
  • Determine analytics and visualization needs
  • Evaluate current data sources, Enterprise Information Management (EIM), ETL, BI, analytics
  • Define EDW solution pattern(s), data flows, candidate tools and platforms
  • BI road map(s), investment profiles
  • Best practice encourages conducting a Pilot before committing to a full scale implementation
  • Pilots can be an option to BI Readiness Assessment or at the beginning of Phase 1

 

Next, understand where BI is today.  Our healthcare technology partners (vendors) continue to evolve the underlying BI technologies as illustrated below:

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BI Data Readiness Assessment: Where are YOU Starting?

Situation Next Steps
Inactive Data Warehouse is not even on the agenda Develop an understanding of Data Warehouse and a Data Dictionary.You might not need a BI data strategy yet, but it’s still important for IT to be informed.
Reactive IT has heard rumblings about the need for single source of truth of data in the organization, but isn’t dealing with it until it’s on the agenda. Develop an opinion on a Data Warehouse and a Data Dictionary’s role for the health system.Inevitably, the business is going to come to IT and ask, “What can a Data Warehouse and a Data Dictionary do for us?” IT needs to have an opinion and an answer.
Proactive IT is beginning to explore Enterprise Strategy that addresses a Data Warehouse and Data Dictionary as options for managing data. Identify a business problem and then explore the tool options to get you there.This might include BI data tools or it might involve tweaking your existing solution. Involve innovative business unit leaders for their input.
Active IT views BI data as an asset to the company and is already using or piloting enterprise data technologies. Focus on finding the value of your data.Make sure you have a structured plan that centers around solving a business problem and continually review your enterprise BI strategy and tools.

Spectrum of BI Capabilities Available

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Sierra-Cedar Provides a BI and Data Warehouse Roadmap Service

Engaging professional assistance to work with your business and IT teams to assess the current state of analytics and provide a detailed plan for deploying an Enterprise Business Intelligence and Data Warehousing solution is often the most vigilant approach. Assistance with a BI/DW roadmap provides a deep-dive in:

  • Current & Target Environments
  • Gap Analysis Discovery and Requirements Gathering
  • BI Governance Requirements Gathering
  • BI Tools Assessments
  • Technical & Enterprise Architectures
  • Training Needs Assessment
  • Security Needs Assessment
  • Timelines for BI and DW Delivery

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The result of this roadmap exercise provides your team with a clear vision of what the BI/DW strategy needs to be for present and future state in order to deliver on Enterprise Analytics.

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