Sierra-Cedar worked with Rutgers to standardize its financial aid processes and improve collaboration across the university’s multiple campuses. Rutgers’ key objectives were to improve its Financial Aid processes to become more efficient in its business and improve the student experience. After implementing Oracle SFP, the university experienced the following benefits.
Key Project Highlights:
- Swift Communication with Admitted Freshmen: Within one week of the rollout, the MyRutgers portal sent over 20,000 emails containing over 50,000 award packages to admitted freshmen.
- Efficiencies via Streamlined Processes: Reengineered financial aid processes enabled staff to significantly reduce time spent on administrative work and focus on high-value tasks, including working directly with students to support their success.
- Boosted Student Engagement and Financial Literacy: Students gained a better understanding of their financial aid options and responsibilities.
- Cost Savings and System Modernization: Rutgers replaced aging and disparate systems, reducing costs and streamlining processes.