“As part of our recent CS 9.2 upgrade project, we included improving User Experience (UX) for students and faculty as one of our top goals. Partnering with Sierra-Cedar and following their UX methodology helped us to navigate the process while taking advantage of their design expertise. We were able to involve students and faculty early on in the process through discovery sessions and other outreach methods and have continued their involvement through multiple rounds of usability testing. We feel confident going into deployment that we will have improved end-user experience for our students and faculty.”