Entries by Kathy Vessey

Veteran’s Benefits Processing – Student Financials

Whether by “waving” our flags or by “waiving” our tuition, higher education proudly supports our military veteran students.  However, current federal regulations make it difficult to offer quality customer service to this student population. I imagine colleges view their veterans’ processing as the proverbial “square peg/round hole” dilemma: how to do you fit very specific, […]