With Sierra-Cedar Application Management Services (AMS), certified technology professionals proactively leverage their expertise to provide the high-performing, scalable technology environment your organization needs for its enterprise applications:
- PeopleSoft
- E-Business Suite
- Business Intelligence and Enterprise Performance Management (Microsoft BI, Hyperion and OBIEE)
- Middleware technologies, including software such as Oracle Service-Oriented Architecture (SOA) and MuleSoft
Predictable Costs
We strive to meet your organization’s needs by our offering services at predictable costs. That means delivering expert service via remote or dedicated onsite resource arrangements, partial full-time equivalents, or dedicated teams. Our Block of Dollars service option combines value and flexibility, giving your organization access to the right resources at the right time to address its changing needs.
The Right Capabilities
Your organization can start benefiting from our AMS offerings many ways, including:
- Access to a focused patch/fix team for conducting application updates
- Dedicated, named support resource(s) with onsite options available for streamlined coordination, communications, and knowledge transfer
- A designated Service Delivery Manager
- Flexible support packages
- 24/7 support desk services backed by best-in-class commercial SLAs
- Propriety methodologies and tools
Let’s work together to determine the optimal services to meet your organization’s objectives, now and in the future.
