Higher Education Solutions
We Bring Multiple Entities into a Unified 360-Degree Engagement
One of the factors that distinguishes Sierra-Cedar’s Salesforce Practice from our competitors’ is our depth of experience across three critical areas: the Salesforce platform, higher education business processes, and integrations. Another major distinction is our experience in architecting and implementing Salesforce for enterprise-wide solutions. We apply our knowledge of Salesforce, higher education, and integration technologies to bring multiple entities into a unified 360-degree engagement with prospective, current, and former students, administrators, faculty, and other constituencies.
The Connected Campus
Sierra-Cedar implements Salesforce’s Sales Cloud, Service Cloud, and Marketing Cloud offerings for higher education, leveraging delivered Salesforce functionality to support a true “Connected Campus” and improve the overall constituent experience.
Salesforce maintains records and captures data that can be utilized throughout
the student lifecycle to optimize your investment and support student success.
Arizona State University has embarked on an enterprise-wide roll out of Salesforce as our Constituent Relationship Management (CRM) system. With Sierra-Cedar as our consulting partner, ASU has, in a relatively short amount of time, enabled graduate student recruitment across several disciplines with integrated knowledge-base articles and case management.
Various offices of The UA College of Medicine – Tucson implemented Salesforce to extend Campus Enterprise solutions functionality and transform the way we track and serve our prospects and current students. In partnership with Sierra-Cedar’s highly experienced consultants, we were able to rapidly achieve all of our intended outcomes and put the system to immediate use. Sierra-Cedar’s knowledge and expertise on higher education, PeopleSoft, and Salesforce played an important role in delivering a very successful implementation.
We needed functionality that is not yet available in our ERP financial system and Sierra-Cedar designed and implemented a Salesforce solution that met our needs and exceeded our expectations. SCI’s expertise in both the ERP system and Salesforce made it a very collaborative and successful project.