Pittsburg State University’s existing student system, including Financial Aid, was over thirty years old, outdated, and fragile. There was significant risk that an update would break existing processes and create system vulnerabilities. A decision was made to focus on the critical area of Financial Aid first and implement a cloud-based solution as a first step toward a full cloud-based student information system.
Key Project Highlights:
- Provide a better user experience for students and the Office of Financial Aid
- Allow for a mobile experience and improved interface for awards and acceptance, submission of required documents, and communications to support the students and their families
- Increase automation of manual tasks to allow the Financial Aid staff to focus on student outreach
- Package and award aid faster with the goal of increasing enrolled students at Pittsburg State University